SERVICE

SERVICE INTERNAL

Service is recommended every 12 months or 36 months depending on part number.  It takes approximately 7-10 days to overhaul a life raft.  We can expedite your service work within approximately 3-4 days for an additional 30% of the total service cost. 

 

Make sure to service your Life Raft with an authorized Service Center. Please contact the service center for an OH quote.

SERVICE ROUTINE

Inspection consists of removing the raft from the valise, conducting a pressure test on the buoyancy tube, weight checking the CO² inflation system, functional test, overhaul of inflation valve, visually checking the raft and valise for tears, cuts, punctures, abrasions, and deterioration, and then repacking the raft into its valise.  Survival Equipment (if included) shall be removed from its valise and visually check each item for condition and life limitation.  Cylinder hydro test is required every 5 years at which time the cylinder is tested and recharged.

STORAGE & PROPER CARE

To keep your raft in the best condition possible, it should be stowed in a clean dry contaminant free area away from any heat source.  Contaminants such as petroleum solvents, fuel, grease, oil, or hydraulic fluids may have a detrimental effect on the fabrics and consequently on the life and performance of the raft.  The stowage area should be at least equal in size to the complete raft assembly.

SHIPPING INFORMATION

Inflatable life rafts are classified as Hazardous Material and can not be shipped with regular transportation methods.

Call any Shipping Company you might have an account with. If this is not the case, we recommend you contact Freightquote.com.  Ph. 785-783-4560.  Fax:  913-319-0635 or Email: jheidenreich@freightquote.com.  Since Freightquote has connections to all of the Freight Companies, our Rep. will find the most efficient and cheapest way to ship, take care of all of the paperwork, and pick it up from your doorstep!

 

Please include your ship back to address, name, phone number, credit card info and/or what number to call for the info when the raft is ready to ship.  Also, specify if you need it expedited (with the date you need it back by).  Otherwise, we will assume it needs the regular turnaround service.  To facilitate the process, fill out the Order Form and send to survivalproducts@avi-aviation.com and put a copy with the life raft you are sending for service.

Directions for Shipping Service Work or Rental Returns

Inflatable life rafts are classified as Hazardous Material.  AVI Survival Products, Inc. recommends the following:

 

For Shipping Purposes include:

Order Form, MSDS (Material Safety Data Sheet) & Shipping Labels

 

1.  The newest and easiest way to ship:  Call our Shipping Representative, Jeff Heidenreich at Freightquote.com.

 

Ph. 785-783-4560.  Fax:  913-319-0635 or Email: jheidenreich@freightquote.com.  Since Freightquote has connections to all of the Freight Companies, our Rep. will find the most efficient and affordable way to ship, take care of all of the paperwork, and pick it up from your doorstep!

 

2.  Or you may call any shipping freight company directly and fill out the paperwork yourself.  Pick a Trucking Freight Company, insure for the full value, and fill out their Bill Lading.

 

Some of the Trucking Freight Companies to use:  AAA Cooper, ABF Freight, Bax Global,Benton Global, Best Overnight Express, R&L Carriers, Roadrunner Express, Watkins Trucking, Yellow Freight, etc.  For example: Go to the ABF Freight website and click on Bill Of Lading Creation Form (located left of center on their homepage).  Fill out the Bill of Lading E-Form while following their online instructions, and then print it out.

 

  1)  Fill out the Bill of Lading and then print (refer to the MSDS for HazMat Info).

  2)  Print out the MSDS (to include with your shipment).

  3)  Print out the HazMat Shipping Labels and attach them to top of box.

  4)  Fill Service Info Form and put in box with service work.

  5)  Call Freight Company for pickup. 

  6)  Make sure to give BOL and MSDS sheet to them along with package(s) for pickup.

 

Info to include when filling out BOL (refer to the MSDS):  deflated life raft, weight, dimensions of box, value for insurance, Hazardous Material:  Life-saving appliances, self-inflating, UN2990).  Attach Shipping Labels.

 

3.  If your a Certified HazMat Shipper you may Call 1-800-GO-FEDEX (800-463-3339).  Ask for Dangerous Goods Hotline or go to website:  www.fedex.com (Fill out and print Shipper's Declaration of Dangerous Goods Form).  Also, you can call or visit your local Fedex Branch  (Print out HazMat Shipping Labels and attach them to top of box).  Use our MSDS (Material Safety Data Sheet) as a reference.  Note:  Fedex does not ship Hazardous Material/Dangerous Goods in all areas.

 

NOTE: ANY PURCHASE AND/OR SERVICE WORK WE SHIP OUT INTERNATIONALLY WILL HAVE AN INT'L HAZMAT PAPERWORK CHARGE.

Have any Questions?

For any inquiries, questions or commendations, please contact us: info@avi-aviation.com | (954) 749-3500